Terms and Conditions, Refund and Return, Privacy Policy


Welcome to Air Care!! This an e-commerce website. Our customers are able to complete the entire buying process from their homes. Before accessing our services, the customer must agree to comply with the ‘Terms and Conditions’. Said ‘Terms and Conditions’ apply to our company as a site and to the customer to govern the usage of the website and the right of usage.

By accessing (browsing, registering or submitting any material) the site you confirm your understanding of and acceptance of these ‘Terms and Conditions’ in full; accordingly, if you disagree with these ‘Terms and Conditions’ or any specific part of these terms and conditions, you must not use our website.

Air Care reserves the right to change, modify, add or remove any part of the ‘Terms and Conditions’ without providing update, notice or justification. Changes will be in usage from the time of publishing on aircare.com.bd under ‘Terms and Conditions’.



Air Care owns and is in control of all (registered and unregistered) intellectual property and material displayed on the site.  Ownership of intellectual rights includematerial such as website design, images, videos, audio, text, graphic design, software compilations, source codes and any other undeclared material that Air Care has published on the site. All contents on the site are protected by copyright as a collective work. The claimed ownership of all published material on the site complies to and is protected by the Bangladeshi copyright law and international norms of operation.


For our valuable customer:

  • The customer must provide legitimate information while creating a user account. Any submission of information deemed by Air Care to be illegitimate or inapplicable may result in termination of the account and the inability to access the site again.
  • The customer bears sole liability for activity from their user ID. Appropriate action in case of unauthorized activity is also outlined in the ‘Privacy Policy’.
  • Our website uses cookies; by using our website or agreeing to these ‘Terms and conditions’, you consent to our use of cookies in accordance to that which has been outlined in the ‘Privacy Policy’.
  • Please, do verify the attributes of the products during the purchase process or delivery before using it. One cannot claim any exchange or return policy for any dissimilarities found after purchasing and recieving the product.
  • Presentation of the products consists of informational content by the manufacturer. Product content is not opinionated or biased and any submissions or opinions expressed are individual posts or reviews by users for which Air Care does not bear liability.
  • We list more than thousands of products for sale offered from different renowned brands and categories. It is not always possible for us to fully error-free on the content provided into the websites. If anyone finds any anomaly with the information provided in the content we always take immediate corrective measures. Also, we would like to request our customer before purchasing any products from e-store/Retail store please confirm all of your queries through email, phone, web-chat or product expert from our physical store.
  • The customer must be at least 15 years old or accessing the site under the supervision of a parent or legal guardian.
  • Usage of the site on behalf of a third party is not permissible
  • Any data submission and usage of the Site is subject to documentation for information by Air Care as outlined in the ‘Privacy Policy’
  • The customer, upon agreement of the ‘Terms and Conditions’, earns usage rights of the site within the parameters outlined and defined by Air Care.
  • Unless controlling or owning relevant rights, the user may not sell, rent or sub-license material from our website, show any material from our website in public, exploit material from our website for a commercial purpose or redistribute material from the Site.
  • The customer may not conduct any activity that may result in damage to the website or impairment of the performance, availability or accessibility of the website. Usage of the Site in any manner that is unlawful, illegal, fraudulent or harmful or in connection with any of the aforementioned, is not allowed.
  • Use of our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software is disallowed. Conducting any systematic or automated data collection activities such as and not limited to extraction is illegal. Usage data from our website for any direct marketing activity is disallowed.
  • Data from our site may not be used to contact any individuals.
  • Similarly, any activity that Air Care deems to be inappropriate (without explanation) can result in disallowance of usage.
  • Given extenuating circumstances, Air Care may cancel or refuse to provide the service at any given time without explanation or justification. This may occur in place of and is not limited to occasions in which the order could not be processed. Similarly, in case of technical errors such as and not limited to, the price of an item being incorrectly displayed; Air Care reserves the rights to order cancellation.
  • Air Care reserves the right to obtain validation of payment before providing service, where Air Care deems appropriate.
  • Lack of compliance with any of the rules stated above may result in ceased access to the website and possibly legal action.

Air Care reserves the right to cease online action for any user without explanation.

Return, Exchange, and Refund Policy:

Please check the delivered products with the presence of the delivery team/ person and if you find any problem, dissimilarity with the web information vs physical product (except product colour slightly different) or damage in the delivered product, notify the team/ person about it. Then the purchased product will be exchanged accordingly. If we do not have the product available in our stock, we will refund you. For refund process, Air Care will take minimum of seven (7) working days to complete the refund process.


Return and New Purchase:

If you have a change of mind and want to buy another product instead of the product you have ordered. Air Care will not refund or exchange the product in this case.

Privacy statement

aircare.com.bd collects information about customers and uses this information to help them receive excellent online shopping experience & quality electrical solutions. This policy describes how your information is collected and used, also your choices with respect to your personal information.

The policy

This policy applies to information we collect or use on sites and applications owned or controlled by aircare.com.bd.

aircare.com.bd is not responsible for the privacy policies or practices of ad networks and other websites’ links, third parties with whom we work to provide you personalized services.

Information that we collect

We collect information about you when you use aircare.combd. We collect information directly from you such as your contact, profile & payment information. We also collect information about you automatically such as how you use and interact with aircare.com.bd, your demographic information, and information about your computer or mobile device.

Use of your information

We use the information we collect about you to deliver the products and services we offer, respond to you, and operate and improve our sites and applications. Our services include showing you personalized content at aircare.com.bd or other sites with which we have a business relationship with. We may use your information to contact you about aircare.com.bd updates, conduct surveys, or to provide informational and service-related communications, including important security updates.

Information you share in public areas of aircare.com.bd e.g. Facebook may be accessed, used, and stored by others around the country. We strive to provide a safe environment by attempting to limit access to our database only to us, but we cannot guarantee that unauthorized parties will not gain access at/via social media. So you should not publicly post sensitive information to aircare.com.bd’s official facebook page.

Do we share your information?

We do not share contact information with anyone for their marketing purposes without your consent.

We share your information with third parties who help us deliver our products and services to you. These third parties may not use your information for any other purpose.

We may disclose and transfer information to a third party who acquires any or all of aircare.com.bd business units.

Security of your information

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL). Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. You are responsible for protecting against unauthorized access to your password and to your computer.

 Your Rights

If you are concerned about your data you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.